Downloadable Product Help
If you purchase a downloadable product and do not immediately retrieve the download from the link in your confirmation email, you can always download your product at any time by following these steps:
- Log in to the store with your username and password and click on "My Account" (top right under the search bar)
- Under "My Orders" (or under the Account menu on the right), click on "Downloads". This will show you a list of all downloadable products you have purchased.
- Simply click on the Arrow Icon to the right of the product name and save the file to your computer. All products can be downloaded 2 times.
If you are still experiencing problems retrieving your downloadable product after following these steps, please contact us for further assistance. Thank you!